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FAQ
Frequently Asked Questions
SHIPPING & DELIVERY
SHIPPING & DELIVERY
1. Do you ship worldwide?
Yes, we offer Free Worldwide Shipping with no minimum purchase required.
2. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Due to high demand and international logistics, delivery usually takes 5-14 business days depending on your location.
3. Can I track my package?
Absolutely. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your "Rust" journey.
PRODUCT DETAILS
PRODUCT DETAILS
1. What size should I choose for the 3/4 helmets?
Our vintage 3/4 helmets follow standard sizing, but for the most comfortable "low profile" fit, we recommend measuring your head circumference and comparing it to our size chart on the product page.
2. Are the goggles compatible with all helmets?
Our Classic Motorcycle Goggles feature adjustable elastic straps, making them compatible with most open-face, 3/4, and half-shell helmets.
3. Is the Anti-Fog Thermal Balaclava breathable?
Yes, it is designed specifically for riders. The material is moisture-wicking and features breathable mesh around the nose and mouth area to prevent fogging while keeping you warm.
ORDERS & RETURNS
ORDERS & RETURNS
1. What is your return policy?
We offer a 30-day return policy if the product is unused and in its original packaging. Please contact our support team to initiate a return.
2. Can I change my shipping address after placing an order?
Please email us within 12 hours of placing your order. Once the order has been processed for shipping, we are unable to change the destination.
SAFETY & STANDARDS
SAFETY & STANDARDS
Which safety standards apply to each helmet?
Safety standards vary by model. Check the specific product description for the DOT and/or ECE standard listed for that helmet. A certification listed for one model does not apply to every helmet in our range.
For questions about a particular model or its safety documentation, contact support@rebelrust.com before ordering.